Laughter is brightest in the place where the food is. –Irish Proverb

If your business is providing food then with laughter the money also is where the food is. If you own a restaurant or are thinking of starting an online food delivery business then this blog is for you. Gone are the days when people would stand in a queue at food joints and wait for their order. People nowadays don’t have time for such activities and this gave birth to a whole new industry of online food delivery service business.

If you want to get into food business then you need technology as much as you need food to succeed in such a business. There are many things that you need to be clear about before starting an online food delivery startup business.

Below mentioned are some of the most important features that you need to have in your online food delivery service business app to get the most out of it.

Feature iCon

Guest Checkout Feature

Guest checkout feature is when a user does not need to give basic information or log in to place an order. Such a feature increases the ratio of users as people would opt for the food delivery app that has the easiest food ordering process. In such a feature the user would just need to give the order and the location of delivery for the food.

24/7 Support

Your mobile food delivery app should be online 24/7. This means that a person can give an order for food at any time of the day. This doesn’t mean that you delivery food at odd hours but just that people can advance book their orders to avoid forgetting to place the order or have to wait in holiday seasons.
24/7 Support
Push Notifications

Push Notifications

You need to have push notification feature in your online food delivery business app. This feature is very useful to keep your customers updated about their order like; your order has been cooked; your order has left the restaurant, etc. This lets your customers know that you are personally taking care to give them the best experience. Such an approach grows an emotional connection in your customers’ mind.

Multilingual Support

If your business is in a place where there are more than one languages spoken or a large demographic of people live then you need to add the multilingual option so that your customers can place their order in the language that they are comfortable in. Many older people or travelers don’t know the common regional language; this feature is a lifesaver for such people.
Multilingual Support
Social Sharing

Social Sharing

Adding a social sharing option to your online food delivery app will give you the best form of free advertisement. People have a habit of sharing their best experiences with their family and friends. So if you add sharing option for social media platforms like Facebook, Instagram, and Twitter then your customers will share their food experience with their known ones.

Multiple Payment Gateways

People love having options whether it is in choosing food or in the choosing the mode of paying for that food. People will feel more comfortable if they have an array of payment options to choose from like, credit card, debit card, internet banking, third-party payment apps, Cash on delivery (CoD), etc.
Multiple Payment Gateways

Personalized Advertisement

You need an app that can record and find a pattern in your customers eating habits so that you can send them personalized advertisements of food that they like the most. You can also provide loyalty points and special discounts tailored to your individual customer’s need. This personalized service creates a loyal customer-base for your online food delivery business.

Conclusion

Starting an online food delivery service business is a very promising idea, but a chef is only as good as the dish. Similarly, your online food delivery business is only as good as your app. You need to add the most exclusive features to keep your users interested in your services. To build an excellent app you need an excellent mobile app development company that understands and respect your vision for your company and provide the best mobile app solution tailored specifically for your need.