On-Demand Transportation App Project Synopsis

Increasing demand in the commercial shipment industry has led to several operational challenges. Our client aimed to overcome these challenges through an AI-powered transport solution in Saudi Arabia. By streamlining all activities, including shipping, transportation, and last-mile deliveries, an AI-based solution was envisioned to improve safety and convenience.

The trucking app was designed to deliver an AI-driven transport booking system that fosters trust through safe, reliable transportation. It optimizes connections between shippers and truckers across Saudi Arabia using machine learning. These connections are on reliability scores, preferences, and real-time logistics data.

COUNTRY

Saudi Arabia

SERVICE

Web Development, UI/UX Design,
Android/iOS App Development

INDUSTRY

Transportation

develop app for transportation

Clients Requirements for Transportation App

The client wanted to create an on-demand transportation aggregator app that uses AI to connect transport service providers with shipment businesses in Saudi Arabia. The app was aimed at B2B shipping businesses looking to find reliable truckers nearby.

The main goal of the transportation app was to create a unique space for truckers and shippers to connect easily. It was about making shipment booking easy and building a community of trustworthy truckers that shippers can choose from for their shipment orders. The client wanted two separate apps for shippers and truckers. So, a total of four apps were needed across Android and iOS.

Our Approach

As soon as we got the requirements, we constructed a team to build the truck app that included senior-most developers, designers and a project manager. The team studied the needs and went through a detailed analysis.

Once we completed our initial analysis, we contacted our client, narrated everything, including tech specs, feature suggestions, required resources and time to develop the app for transportation and overall cost to develop the app.

Our client liked our suggestions and everything we suggested to implement in the app. The time and costs were matching the client’s requirements. So, we got a green signal to kick start the project.

best transportation app

Features of Transportation App

The transportation app for HJM Tech created by our team has two panels —one for shippers and the other for carriers. Besides, one admin panel. Let’s take a look at the top features that both panels consist of.

Customer Support Panel

  • SOS – Breakdown
  • SOS – THEFT
  • Return receipt
  • AI-Powered Predictive Maintenance
  • ETA – DELAY
  • EIR Document
  • Shipper App Ticket
  • Driver Call
  • Shipper Call
  • Loading Exceeded
  • Offloading Exceeded
  • Carrier Enquiries
  • Shipper Enquiries
  • AI-Driven Route Optimization
  • AI-Powered Load Matching

Carrier Panel

  • Registration & Login
  • Notifications- Push, SMS
  • Live Chat with Shipper
  • accept or reject jobs
  • Live route
  • Half-Way Destination Alert
  • Monthly Earning Report
  • Customer Support
  • Set PreDestination

Admin Panel

  • Dashboard
  • User Management
  • Complaint Management
  • Push Notification

Shipper Panel

  • Registration & Login
  • Select Truck Type
  • Book Carrier
  • Schedule Carrier
  • Estimated Trip Time
  • Track Consignment
  • Notifications- Push, SMS
  • Multiple Payment Gateway
  • Address Book- Set Favorite Address
  • Live Chat with Driver
  • Complaint/Customer Support

The Key Challenges We Faced During App Development

We cannot imagine any exceptional work without challenges. The transportation app was no exception to that. Let’s take a look at the top two challenges that kept us exploring a little longer.

Half-Way Destination

Creating a transportation app with AI-based features was challenging due to data quality and scale issues. Our team needed to customize the AI models and develop features to help truckers avoid delays and downtime and improve efficiency. We used data validation processes to overcome this and ensured high-quality data. Plus, our team created features like route optimization and predictive maintenance to reduce delays and downtime.

Loading and Unloading Timer

Shippers can book trucks using the AI-based load matching algorithm. Creating this feature was a challenge because our team had to customize the AI model based on the data from different truckers and shippers. We trained the models and created a system that could match the load in real time to suggest the most suitable truckers. To protect truckers from delays, we also added a policy in the system where shippers have to bear extra charges if there are delays in loading or unloading.

Explore the App with Some Exhilarating Screenshots

Keeping the client’s expectations in mind, we successfully created a transportation app within the deadline given by our client. Take a look at some of the gorgeous screenshots of the app.

app screenshots for transportation

Technology Stacks

Truckers and Shippers Technology Stacks

Do you want to begin with a similar project for your city? Or, do you have something similar in mind and want to build your own truck app? Let’s connect together to bring your ideas to life. We can offer you plenty of options, from cost-effective resources to SaaS-based solutions to build your app —all at your convenience.